Free Telephone Support
FreeFriendly advice for everyday problems with phones, tablets, Wi-Fi, email, televisions and computers.
Find out more →Friendly help across Northern Ireland
Technology made simple. Support when you need it most.
Struggling with a phone, tablet, broadband, television or computer? TechBuddy NI provides patient, friendly support without confusing jargon.
- Free telephone advice
- Affordable home visits
- Patient, plain-English help
No question is too smallFriendly support without judgement
How we can help
Everyday technology support, delivered differently
We are not a computer repair shop or a corporate IT company. We help real people solve everyday problems and build confidence.
Home Visits
From £20Patient, one-to-one help in your own home. We explain everything clearly and never rush you.
Find out more →TechBuddy Care
£30/monthOngoing priority support and wellbeing check-ins for people who need regular reassurance.
Find out more →Why TechBuddy NI?
Technology help that feels human
Nobody should feel embarrassed asking for help. We listen carefully, explain things clearly and move at your pace.
Whether you want to video call family, connect to Wi-Fi, use the NHS App, print a document or understand a new phone, we are here to make it less stressful.
- Friendly support
- Patient guidance
- Plain English
- No technical jargon
- Affordable visits
- Community focused
- Free telephone advice
- Confidence building
Simple from the start
How it works
Getting help should not be complicated. It only takes three easy steps.
Contact us
Call, email or use our simple contact form. A family member can contact us on your behalf.
Tell us the problem
Use your own words. You do not need to know the name of the device or any technical terms.
We will help
We will try telephone support first and arrange a friendly home visit when hands-on help is needed.
Digital inclusion
Helping people stay connected and independent
Technology can open doors to family, healthcare, information and everyday services—but only when people feel confident using it.
TechBuddy NI aims to work with local groups on coffee mornings, confidence classes, community talks, donated devices, volunteer programmes and practical workshops.
Explore Our Community Work“The goal is not simply to fix a device. It is to leave someone feeling calmer, more confident and able to do more for themselves.”— The TechBuddy NI approach
Friendly help starts here
You do not need to know the technical words.
Tell us what is happening in your own words. We will listen, explain the options clearly and help you take the next step.