Contact us
Use our contact form or email us. Tell us your preferred way to be contacted and whether the request is for you or somebody you support.
TechBuddy NI
Simple, friendly and stress free
You do not need to diagnose the problem or understand technical language. Start by telling us what is happening.
Explain what is happening
Describe the issue in your own words—for example, “the television will not connect” or “I cannot find my photographs”.
We agree the best next step
We will provide free telephone advice when possible or explain the cost and availability of a home visit before anything is booked.
Before a home visit
Clear expectations and no surprises
- Price agreed first
- Appointment confirmed
- Patient explanations
- No unnecessary sales
- Privacy respected
- Family can be involved
Important safety promise
TechBuddy NI will never ask for your banking PIN, full password, one-time security code or access to money. We will explain safe steps while you remain in control of your device and personal information.
Friendly help starts here
You do not need to know the technical words.
Tell us what is happening in your own words. We will listen, explain the options clearly and help you take the next step.