Privacy policy
This policy explains what information we collect, why we use it and the choices available to you.
Information we collect
We may collect your name, contact details, the nature of your support request and any information you voluntarily include in a contact form or email.
How we use it
Information is used to respond to enquiries, arrange support, maintain appropriate service records and meet legal or safeguarding responsibilities.
Sensitive information
Please do not send passwords, banking PINs, security codes or unnecessary medical details through the website.
Sharing and retention
We do not sell personal information. Information is only shared when necessary to provide the service, where you have agreed, or where the law requires it. Records are kept only as long as reasonably necessary.
Your rights
You may ask for access, correction or deletion of your personal information, subject to legal requirements. Contact support@techbuddyni.co.uk.